Privacy Policy

Last Updated: January 2025

kWatt Σnergy Sdn. Bhd. (“kWatt Σnergy,” “we,” “our,” or “us”) is committed to protecting your privacy and the security of any data we collect. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.kwattenergy.net) or use our services.

Information We Collect

Personal Information

When you interact with our website or services, we may collect personal information that you voluntarily provide, including:

  • Contact Information: Name, email address, phone number, company name
  • Inquiry Details: Subject matter and content of messages submitted through our contact form
  • Business Information: Building type, location, and energy management requirements

Building Data (For myCoreAI Clients)

For clients using our myCoreAI HVAC optimization service, we collect building operational data through integration with existing Building Management Systems (BMS) and SCADA systems:

  • Environmental Data: Temperature, CO2 levels, humidity readings from building sensors
  • System Data: HVAC setpoints, operational schedules, equipment status
  • External Data: Weather forecasts, energy tariffs (from third-party sources)

This data is essential for the myCoreAI system to optimize your building’s energy consumption while maintaining occupant comfort.

How We Use Your Information

We use the information we collect to:

  • Respond to Inquiries: Process and respond to your contact form submissions
  • Provide Services: Deliver myCoreAI optimization services to our clients
  • Improve Performance: Analyze building data to continuously improve energy savings
  • Generate Reports: Create energy consumption and savings reports via myPortal
  • Communicate: Send service-related updates and information (with your consent)

Data Processing and Storage

Building Data Processing

All building data collected by myCoreAI is:

  • Processed securely in cloud-based infrastructure
  • Analyzed every 15 minutes to optimize HVAC performance
  • Used solely for the purpose of energy optimization and reporting
  • Not shared with third parties for marketing purposes

Data Retention

  • Contact Form Data: Retained for as long as necessary to respond to your inquiry and maintain business records
  • Building Data: Retained for the duration of the service agreement and a reasonable period thereafter for reporting and analysis purposes

Third-Party Services

We use the following third-party services:

  • Formspree: To process contact form submissions. See Formspree’s Privacy Policy
  • Google Calendar: For scheduling discussions. See Google’s Privacy Policy
  • Myrspoven AB: Our technology partner that provides the myCoreAI platform. Building data is processed in accordance with their data protection policies

Cookies and Tracking

Our website may use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze website traffic and usage
  • Improve user experience

You can control cookie settings through your browser. Disabling cookies may limit certain website functionality.

Data Security

We implement appropriate technical and organizational measures to protect your personal information and building data, including:

  • Secure data transmission (HTTPS)
  • Access controls and authentication
  • Regular security assessments
  • Data encryption where appropriate

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Objection: Object to certain processing of your information

To exercise these rights, please contact us using the details below.

International Data Transfers

As we work with international partners including Myrspoven AB (Sweden), your data may be transferred to and processed in countries outside of Malaysia. We ensure appropriate safeguards are in place for such transfers.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

kWatt Σnergy Sdn. Bhd. SSM No.: 202001011434 (1367754-X) Email: [email protected] Location: 3.02D (East Wing), Level 3, Menara BRDB, 285 Jalan Maarof, Bukit Bandaraya, 59000 Kuala Lumpur

For inquiries about building data collected through myCoreAI, please contact your account representative or reach out via our contact page.